.observer-inbox-heading,.observer-conversation>header{justify-content:space-between;align-items:start;gap:16px;display:flex}.observer-inbox h1{margin:8px 0}.observer-inbox p{line-height:1.65}.observer-inbox-grid{grid-template-columns:minmax(230px,.75fr) minmax(0,1.6fr);gap:20px;margin-top:20px;display:grid}.observer-inbox-threads{flex-direction:column;align-self:start;gap:9px;display:flex}.observer-inbox-threads>button{text-align:left;border:1px solid var(--line);background:var(--surface);color:var(--ink);border-radius:10px;padding:16px}.observer-inbox-threads>button.is-selected{border-color:var(--teal);box-shadow:inset 3px 0 var(--teal)}.observer-inbox-threads>button>span{justify-content:space-between;gap:10px;display:flex}.observer-inbox-threads em{color:var(--teal);font-size:12px;font-style:normal;font-weight:700}.observer-inbox-threads p{overflow-wrap:anywhere;margin:9px 0}.observer-inbox-threads small{color:var(--ink-soft)}.observer-inbox-threads nav{justify-content:space-between;align-items:center;gap:10px;display:flex}.observer-conversation,.observer-inbox-empty{border:1px solid var(--line);background:var(--surface);border-radius:12px;min-width:0;padding:20px}.observer-conversation h2{margin:7px 0;font-size:19px}.observer-message-list{flex-direction:column;gap:12px;margin:18px 0;padding:0;list-style:none;display:flex}.observer-message-list li{border:1px solid var(--line);overflow-wrap:anywhere;border-radius:10px;padding:14px}.observer-message-list li.message-admin{border-left:3px solid var(--teal);background:color-mix(in srgb,var(--teal) 5%,var(--surface))}.observer-message-list strong{font-size:13px}.observer-message-list time{color:var(--ink-soft);margin-top:4px;font-size:11px;display:block}.observer-message-list p{white-space:pre-wrap;margin-bottom:0;font-size:14px;line-height:1.65}.observer-conversation form label{font-size:13px;font-weight:600;display:block}.observer-conversation textarea{box-sizing:border-box;border:1px solid var(--line);resize:vertical;background:var(--surface);width:100%;min-height:110px;color:var(--ink);font:inherit;border-radius:8px;margin:9px 0;padding:12px;font-weight:400;display:block}.observer-conversation form>div{justify-content:space-between;align-items:center;gap:14px;display:flex}.observer-conversation button,.observer-inbox>button,.observer-inbox-threads nav button{border:1px solid var(--line);background:var(--surface);color:var(--ink);border-radius:7px;padding:8px 12px;font-size:12px}.observer-conversation form button{background:var(--navy,#071b2e);color:#fff}.observer-conversation small{color:var(--ink-soft);font-size:11px}.observer-inbox-empty{align-self:start}.feedback-admin-items .observer-conversation{margin-top:18px}.feedback-admin-reply{margin-top:12px}.observer-inbox-notice{background:color-mix(in srgb,var(--teal) 10%,var(--surface));color:var(--ink);justify-content:center;align-items:center;gap:14px;padding:9px 20px;font-size:12px;display:flex}.observer-inbox-notice a{color:var(--teal);font-weight:700}@media (max-width:760px){.observer-inbox-grid{grid-template-columns:1fr}.observer-inbox-heading,.observer-conversation>header{flex-direction:column}.observer-conversation{padding:16px}.observer-conversation form>div{flex-direction:column;align-items:start}.observer-inbox-notice{flex-wrap:wrap}}